Training & Support

Training

Here is a list of the instructor led training courses for the WebFOCUS reporting tool that are offered by ITS. These instructor led courses are on hold until further notice.

 

WebFOCUS InfoAssist for SADM Report Writers: This course is designed as an introduction to WebFOCUS Info Assist using Student Adminstration System Data. The targeted audience of these particular sessions are Query Writers who are unfamiliar with WebFOCUS. Sign up for these sessions will be available through Learning@Work.

 

WebFOCUS Intro to Standard Reporting: The objective of this course is to provide an introduction to KFDM Standard Reports using WebFOCUS.  We will discuss logging into WebFOCUS, general navigation,  how to run, review, schedule, save, and defer standard reports and more.  This is a hands-on, 60-minute class, intended for users that have a general understanding of KFS. Sign up for these sessions will be available through Learning@Work.

 

WebFOCUS InfoAssist - Intro to Custom Reports (KFDM): The objective of this course is to provide an introduction to custom report creation using WebFOCUS InfoAssist for KFDM. We will discuss logging into WebFOCUS, general navigation, how to create custom reports (including sorting, filtering, and basic calculations) and more. This is a hands-on, 120-minute class, intended for users that have a general understanding of KFS and WebFOCUS Standard Reports. Sign up for these sessions will be available through Learning@Work.

 

WebFOCUS Report Writers - Open Lab:  This open lab is being offered to provide dedicated resources to SADM and KFDM report writers to aid in their report development work using WebFOCUS. ITS will have personnel on hand to assist and answer any questions that may arise regarding WebFOCUS or InfoAssist. Sign up for these sessions will be available through Learning@Work.

 

 

 

 

 

FAQs

The answers to frequently asked questions are collected and shared on the FAQs page. Please let us know if you have a suggestion by submitting a ticket!

 

Documentation & Additional Resources

Links to additional resources such as the IT Knowledge Base and to the vendor's technical information, ibi WebFOCUS Knowledgebase, that provide support options such as technical documentation and videos.

 

Update Strategy

For more information about the WebFOCUS Update Strategy .

 

Contact Us

Please contact us for technical questions! Our goal is to:

  • Provide a secure, stable, and professionally managed centralized database hosting service.
  • Provide data mart development and support for Student Administration (SADM), Kuali Financial (KFDM) and Human Resource/Payroll (HRPYDM).
  • Provide reporting system administration and reporting/analytics support services using the WebFOCUS reporting tool.