Support

FAQs

The answers to frequently asked questions are collected and shared on the FAQs page. Please let us know if you have a suggestion by submitting a ticket!

 

Documentation & Additional Resources

Links to additional resources such as the IT Knowledge Base and to the vendor's technical information, ibi WebFOCUS Knowledgebase, that provide support options such as technical documentation and videos.

 

Update Strategy

For more information about the WebFOCUS Update Strategy .

 

Contact Us

Please contact us for technical questions! Our goal is to:

  • Provide a secure, stable, and professionally managed centralized database hosting service.
  • Provide data mart development and support for Student Administration (SADM), Kuali Financial (KFDM) and Human Resource/Payroll (HRPYDM).
  • Provide reporting system administration and reporting/analytics support services using the WebFOCUS reporting tool.